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ANSWERS TO COMMON QUESTIONS

When is check-in time?
The accommodations are ready for use from 3.30pm.
When is check-out time?
Check-out on the departure day is at 11am.
How can I get from Porto International Airport to Happy Porto Hostel?
There are regular scheduled bus transfers (STCP) and metro from Porto International Airport to downtown Porto. At São Bento Station get on the bus 500 towards Matosinhos and get off at Alfândega bus stop. Happy Porto Hostel is just 100 meters further away towards the sea.
Are there outdoor activities in Porto?
We have partnerships with many of Porto’s premier sports shops and rental companies which give you exclusive discounts on equipment rental and activities.
Do you offer late check out?
For those who wish to sleep longer, a later departure time of 2 pm can be booked for 15 euros/GBP per private accommodation.
Is it possible to arrive after 6 pm?
If you have a guaranteed booking after 6 pm, an arrival after 6 pm is possible. Until April 2021, our reception office closes before 06.30pm. On request we provide you over email with an access code.
How long is the reception open?
Until April 2021, our reception is reachable over phone and WhatsApp 24h a day, 7 days a week to check you or provide with any information that you may need.
When do you serve breakfast?
After April 2021, the delicious HAPPY PORTO all-you-can-eat-and-drink breakfast buffet serves DELTA coffee and tea, juice, bread and bread rolls, muesli, jam and marmalade, honey, cornflakes and various types of cold meats and cheese. Our breakfast buffet is available everyday from 8.00 to 10.30 am. Until April 2021, we will not provide breakfast. In some occasions when booked in advance we can provide Grab&Go Breakfast.
Do you have hotel rooms for smokers?
Smoking is not permitted in HAPPY PORTO establishments. Designated smoking areas are located in front of the building and across the street.
Do you have a luggage room?
Happy Porto Hostel / Apartments has a luggage room . (Private bookings: additional cost may occur / Groups from 12 people: available for free)
Do you have free Wi-Fi in the hotel?
Free wifi is available throughout the Hotels. Codes are available at the reception.
Are pets allowed in the Hotel?
We love pets, but no pets are permitted.
You have lost or forgot something in one of our hotels?
Don’t worry, it happens to the best. Everything we found after you left is passed on to iLost.happyporto.com

OTHER ENQUIRES

or email us on hello@happyporto.com

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